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Account Help

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

How do I cancel my order?

Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

I'm having trouble logging in

Sorry about that. Please make sure you’ve [created your account] and then [activate your account] to log in to the new site. You should have gotten an email from us to activate the account. You can also access your account [here].Feel free to reach o

What if my package gets lost or arrives damaged?

At Boom, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We und